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I now have 2 accounts pauldelaunay8 and pauledelaunay. i…

Customer Question
I now have 2...

I now have 2 accounts pauldelaunay8 and pauledelaunay. i cannot access either one. i provided all information i could and it was not enough. i need access can you help?

Technician's Assistant: Are you logged into your email account on any other devices?

Yes sometimes i can read the mail but last time you wanted verification and i falied at that

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes but the number has no text function

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Home phone is(###) ###-####

Submitted: 8 months ago.Category: Email
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Answered in 2 minutes by:
1/4/2018
Email technician: Chris L., Support Specialist replied 8 months ago
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,950
Experience: Certified Email Expert with over 10 years experience.
Verified

Hello my name is ***** ***** I will be happy to assist you. Are these both gmail accounts and did you forget the passwords or did they just stop working?

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Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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