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I have a terribly frustrating problem. i have a recover
hi, i have a terribly frustrating problem. i have a recover email (gmail account) that i set up at least a decade ago and it's just been basically sitting unused. in the last few week though it accidentally got into my OfferUp account and took over as the main email and no one has been able to get it out. I've been trying to delete it for good every way i can but it's been so long that i can't remember the old passwords, security question answer, some other yahoo account name i don't remember either, anything. and all of the directions google gives to try to recover the account as well read like instructions only an advanced MIT student could understand. this is the first time i've even seen any kind of custumer assistance. I'm an Apple user and only use gmail. so i'm not used to google. but it's imparitive that i delete the account***@******.*** … read more
Harry
Harry
199 satisfied customers
I can't remember my password to my gmail and I cant recover
I can't remember my password ***** my gmail and I cant recover it either … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
I got a new phone and can't access my account. Friday the 27
I can't access neither email address as Google keep telling me they can't verify the account belongs to me … read more
Harry
Harry
199 satisfied customers
I been having issues to recover 2 of my Gmail accounts. I
Hello I been having issues to recover 2 of my Gmail accounts. I was in the hospital for several months do to a car accident could you help. I tried everything possible … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
948 satisfied customers
My email got hacked. Gmail. On both my phone and laptop.
Tried resetting my password ***** it says it's been changed and my gmail account got wiped and phone reset automatically … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I got a tablet months ago. Tried to set up email on it but
I got a tablet months ago. Tried to set up email on it but it wants my Google password. I have tried to recovery my account for months to get that info. It wants info I can't give it. I don't remember… read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
100 satisfied customers
I need my password reset for. I'm still receiving emails to
No, I'm still receiving emails to this account. I've tried resetting my password, but I get a message can't verify it's me … read more
Nhat Nguyen
Nhat Nguyen
Davenport University Instructor
Master's Degree
198 satisfied customers
How do we unlock my friends email??? He can't remember his
How do we unlock my friends email??? He can't remember his password ***** do not have the phone that is connected to his account???… read more
bbao
bbao
Freelance IT Consultant
141 satisfied customers
I changed password last month and have tried to change /
I changed password ***** month and have tried to change / reset several times. Can't remember what I changed it to … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
2,983 satisfied customers
My gmail messages have suddenly disappeared. The other day I
My gmail messages have suddenly disappeared. The other day I opened a new gmail acct.: ***@******.***. I did not close my other account: ***@******.***, but suddenly all of my amails have disappeared … read more
Fran
Fran
IT Consultant
Associate Degree
220 satisfied customers
I've forgotten my gmail account password and the default
i've forgotten my gmail account password ***** the default email is obsolete. i need to reset my password. … read more
Fran
Fran
IT Consultant
Associate Degree
220 satisfied customers
Lots of problems getting into my account and setting up my
Lots of problems getting into my account and setting up my email … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I can't reset my password I can't remember the old one or my
I can't reset my password ***** can't remember the old one or my old phone number I'm not prompted with any security questions. I used a recovery email and then I put in the verification code and it s… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
990 satisfied customers
Ok, I have a bellsouth.net email acct. I was receiving my
HI, my name is***** have a bellsouth.net email acct. I was receiving my email on my android up to Jan.3 2018. I then tried to access email from my new laptop with windows 10 and outlook 2016. This ema… read more
bbao
bbao
Freelance IT Consultant
141 satisfied customers
My gmail was hacked about 4 months ago while I was sick I
My gmail was hacked about 4 months ago while I was sick I had someone else set up the account originally and I don't know security answers and the person who set it up doesn't either because it was do… read more
bbao
bbao
Freelance IT Consultant
141 satisfied customers
My phone is locked because of an abnormal factory reset it
My phone is locked because of an abnormal factory reset it says sign into the Samsung account that was previously used on this account to confirm it belongs to me however I don't remember the login or… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I hope you can help me. On Thursday of last week, I changed
Hi! I hope you can help me. On Thursday of last week, I changed the passwords of about 10 Gmails because my co-advisor and I were in the process of firing a student editor. All of the Gmails are fine … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,640 satisfied customers
E lost my sbcglobal.net email no previous passwords will
e lost my sbcglobal.net email no previous passwords will work to get my email back can you help? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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