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I can not get into my email account. Not at this moment. I'm…

Customer Question
I can not get...

I can not get into my email account.

Technician's Assistant: Are you logged into your email account on any other devices?

Not at this moment. I'm getting a msg that my password ***** changed 3 months ago but I honestly do not remember changing it. I am the only user on this CPU.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have tried going in but get a msg that my email belongs to someone else t when I tried to check. My phone no. wasn't there either.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I don't think so.

Submitted: 6 months ago.Category: Email
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Answered in 2 minutes by:
1/4/2018
Email technician: Moses C,
 replied 6 months ago
Moses C
Category: Email
Satisfied Customers: 951
Experience: Resolution Specialist at Wipro Bpo Services
Verified

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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