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I am having trouble with my email address and my phone.

Customer Question
Hello i am having...

Hello i am having trouble with my email address and my phone

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Hotmail

Technician's Assistant: How do you usually access Hotmail? On a phone or tablet, or through a web browser?

My phone

Technician's Assistant: What troubleshooting have you tried?

I tried to change my password ***** my phone, but the email address is my work email and it has been blocked so i cant get my info

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I want to get my phone back to where it was.

Submitted: 7 months ago.Category: Email
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Answered in 2 hours by:
1/4/2018
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,975
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

What kind of phone is it? iPhone or Android phone please?

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Customer reply replied 7 months ago
iPhone
Email technician: bbao, IT Consultant replied 7 months ago

Okay, then what do you mean by your work email "has been blocked so i cant get my info"?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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