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We cannot open our gmail account. Both we installed a new…

Customer Question
Hello we cannot open...

Hello we cannot open our gmail account

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Both we installed a new router and gmail won't accept our pswrd

Technician's Assistant: What troubleshooting have you tried?

We have tried all the past pswrds. we cannot get a temp pswrd because a landline is on the record

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Pls help

Submitted: 6 months ago.Category: Email
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Customer reply replied 6 months ago
how can you respond to email if we cannot getin; that's our problem
Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 2 hours by:
1/4/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,803
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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