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Cannot send itmes in my outlook draft folder. Error message.

Customer Question
Cannot send itmes in...

Cannot send itmes in my outlook draft folder

Technician's Assistant: Are emails stuck in your outbox or are you receiving an error message?

Error message. I called the provider and they told me it was a microsoft issue

Technician's Assistant: Are there any antivirus or firewall settings that could block you from sending mail?

Way above my pay grade...Im a noob

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

It sayd connot connect with server, try again later

Submitted: 6 months ago.Category: Email
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Answered in 2 hours by:
1/4/2018
Email technician: flopcat98, Consultant replied 6 months ago
flopcat98
flopcat98, Consultant
Category: Email
Satisfied Customers: 9,447
Experience: Consultant 30 years in nyc computer industry working with PC and networks banks brokerage legal etc.
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Hi, I'm Robert and I'll be helping you with your computer question.

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Email technician: flopcat98, Consultant replied 6 months ago

can you send other emails from that same address ?

that is usually an issue where the settings for the outgoing server do not match what they should be

do you know what email address you are sending from?

i can probably get you the proper settings if i know the part after the @

if other emails are going it is possible that the ones in the outbox are set to go from a different address. one that you no longer have or is no longer set up properly in outlook

I am able to log in remotely to fix it for you if you are interested. Or i can try to walk you through it this way. But it will be a lot faster if i can see for myself what is going on.

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Category: Email
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Experience: Consultant 30 years in nyc computer industry working with PC and networks banks brokerage legal etc.

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