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I just need an answer to this question, please: I have in my
I have in my possession some old ledgers dating back to the early 1800's that belonged to my gr gr Grandfather, who was married to a full-blooded … read more
Justin Johnson
Justin Johnson
Owner
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Receiving lots and lots of garbage emails. Have unsubscribed
Receiving lots and lots of garbage emails. Have unsubscribed many times. Doesn't happen. What can I do? … read more
ChrisC
ChrisC
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Associate Degree
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Puter is fine; i sent 3members dna in last month. My 90 year
puter is fine; i sent 3members dna in last month. My 90 year old parents were included, myself and my son. The parents do not have email where will results go? … read more
Josh
Josh
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Associate Degree
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I have my ancestry DNA test back and when I go to open it
I have my ancestry DNA test back and when I go to open it says error 403 not authorized to access this page what's up? … read more
Kamil Anwar
Kamil Anwar
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Bachelor's Degree
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I Jimmy Epperson, had my DNA through Ancestry and received a
I Jimmy Epperson, had my DNA through Ancestry and received a note/t … read more
Kris R
Kris R
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I lost saved e-mails from 1/1/18. My e-mail program is
I lost saved e-mails from 1/1/18. My e-mail program is IncrediMail. These e-mails were older but needed to be saved due to having Ancestry DNA plus other. Could you install those for me.… read more
bbao
bbao
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I get hundreds of spam mail. How do I stop this, Not suu,
I get hundreds of spam mail. How do I stop this JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: Not suu JA: How do you access your email most often? On a phone or tablet, or th… read more
ChrisC
ChrisC
PC Technician
Associate Degree
1,366 satisfied customers
I was hacked about a month ago. My friends are still
I was hacked about a month ago. My friends are still receiving e-mails from this hacker. How can this be stopped. I have changed my password *****… read more
bbao
bbao
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I'm helping an individual with Vista and he uses Increditmail
I'm helping an individual with Vista and he uses Increditmail to do email. He wanted to use it at home so we put in the code and it is now on the home computer. The problem is two fold. Yahoo is his m… read more
Martin
Martin
Network Engineering Diploma
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I have a yahoo email address. Recently I started receiving unsolicited emails and IMs fro
I have a yahoo email address. Recently I started receiving unsolicited emails and IMs from a person I did not know. The emails contained pornography. He also sent my BF the same emails. 1) How did he … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
Spam mail has been sent spoofing multiple accounts of mine
Spam mail has been sent spoofing multiple accounts of mine over about half a year, despite regular malware scans and changing my passwords a bunch of time. A ways back, the spoofer was sophisticated e… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
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I am a 94 yr old man, with almost no memory, and I cant deal
I am a 94 yr old man, with almost no memory, and I can't deal with all those requirements you seem to think are needed before help is given. I've looked at those twisted letters till my eyes hurt. Ple… read more
Robert M.
Robert M.
Bachelor's Degree
3,571 satisfied customers
hi, i had a hacker in my yahoo account about three months ago
hi, i had a hacker in my yahoo account about three months ago who enventually took over my account, it was closed down that day by the yahoo support pepole and a new account set up which has caused a … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I used to have an email address with sbcglobal.net, supported
I used to have an email address with sbcglobal.net, supported by at&t but now by Yahoo. I cancelled this account over 3 years ago but someone has hacked the acct and is contacting people I knew in my … read more
IT Miro
IT Miro
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Bachelor's Degree
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Hello. I used to have an att/yahoo account years ago. I recently
Hello. I used to have an att/yahoo account years ago. I recently realized people still had my old e-mail address and went in and forwarded a lot of mail to my new e-mail address. I now found out that … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
Hi, one of my friends hotmail account was accessed by some
Hi, one of my friends hotmail account was accessed by some unknown person. He sent some pictures from my friends account to other people. He wants to track down who that unknown person is through the … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
For an unknown reason, my computer has listed my name as Reconcile1.
For an unknown reason, my computer has listed my name as Reconcile1. Naturally, most of the email sent to my friends goes in the spam box. I cannot find anyone local who can fix it. My name isXXXXX -X… read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
My friend downloaded IncrediMail and she said she sent me an
My friend downloaded IncrediMail and she said she sent me an e-mail using Incredimail, and i didn't get it. how can I make sure that she has it?… read more
Viet - Computer Tech
Viet - Computer Tech
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,804 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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