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I can't remember my password and I've tried every

Customer Question
I can't remember my...

I can't remember my password ***** I've tried every combination I know.

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I don't remember. My daughter says I would have set up this password ***** I set up Google, but I don't have any problem with my Google password. It just seems to be this imap thing

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I guess not.

Submitted: 6 months ago.Category: Email
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Answered in 1 minute by:
1/3/2018
Email technician: Mr.Med, Other replied 6 months ago
Mr.Med
Mr.Med, Other
Category: Email
Satisfied Customers: 2,215
Experience: Networks & Security Engineer
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Email technician: Mr.Med, Other replied 6 months ago

I'm sorry about the issue, please go to the Account support page : https://accounts.google.com/signin/recovery
Follow the instructions. You'll be asked some questions to confirm it's your account. Answer as best you can.
Reset your password. Choose a strong password ***** you haven't already used with this account.

Let me know the results

Thank you

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Email technician: Mr.Med, Other replied 6 months ago

Has everything worked out please?

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Customer reply replied 6 months ago
No, nothing is fixed. Please refund my $5 and we'll call it a day. Thanks!
Customer reply replied 6 months ago
No thanks!
Customer reply replied 6 months ago
I'm closing off. Please do not add charges to my credit card account.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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