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My gmail has been locked and don’t know how to unlock it. It…

Customer Question
My gmail has been...

My gmail has been locked and don’t know how to unlock it.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes, it should be(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

The last mail I received was for a 2-Step verification on Saturday Dec. 30

Submitted: 8 months ago.Category: Email
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Answered in 7 minutes by:
1/3/2018
Email technician: Chris L., Support Specialist replied 8 months ago
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,956
Experience: Certified Email Expert with over 10 years experience.
Verified

Hello my name is ***** ***** I will be happy to assist you. Did you forget your password?

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Customer reply replied 8 months ago
No
Email technician: Chris L., Support Specialist replied 8 months ago

When you try and sign what happens?

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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