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My business address (which is linked to my personal) just…

Customer Question
Hi there. My business...

Hi there. My business address***@******.*** (which is linked to my personal***@******.***) just stopped working yesterday. Everyone who is emailing me at that address is getting bounced emails saying this address doesn't exist.

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

My internet is fine. I m checking from Google chrome and my other email sends/receives fine.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Dunno...

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No thx.

Submitted: 1 month ago.Category: Email
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Answered in 11 minutes by:
1/3/2018
Email technician: jinsmn, Computer Hardware Engineer replied 1 month ago
jinsmn
jinsmn, Computer Hardware Engineer
Category: Email
Satisfied Customers: 2,712
Experience: 12+ years experience. Expert in different email servers and clients.
Verified

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Are you the owner of bleulemandesign.com ? If so do you have access to the hosting control panel of bleulemandesign.com ?

Regards
Jins

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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