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Can't sign in for a new email. It says it does not exist It…

Customer Question
Can't sign in for...

Can't sign in for a new email. It says it does not exist It is***@******.***

Technician's Assistant: Are you logged into your email account on any other devices?

Maybe. My children put on my apple Ipad.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have a password

Submitted: 7 months ago.Category: Email
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Answered in 4 minutes by:
1/3/2018
Email technician: Chris L., Support Specialist replied 7 months ago
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,852
Experience: Certified Email Expert with over 10 years experience.
Verified

Hello my name is ***** ***** I will be happy to assist you. Where are you trying to sign in, on a computer or ipad?

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Customer reply replied 7 months ago
On a computer
Customer reply replied 7 months ago
I am not paying any additional money!!!
Email technician: Chris L., Support Specialist replied 7 months ago

Are you positive that***@******.*** is your email address and you have typed it correctly? It would not say it does not exist if it did exist.

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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