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When i try to acess my e-mail it tells me that my e-mail…

Customer Question
When i try to...

When i try to acess my e-mail it tells me that my e-mail name is ***** *****

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

This is something that happend when aol desktop was discontinued

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just that i have installed aol shieil and now icant get my e-mail

Submitted: 7 months ago.Category: Email
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Answered in 2 minutes by:
1/3/2018
Email technician: Chris L., Support Specialist replied 7 months ago
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,852
Experience: Certified Email Expert with over 10 years experience.
Verified

Hello my name is ***** ***** I will be happy to assist you. When was the last time you could get your email?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
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2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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