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I need to fix my gmail account so I can get my emails. On my…

Customer Question
Hi I need to...

Hi I need to fix my gmail account so I can get my emails

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

On my phone

Technician's Assistant: What troubleshooting have you tried?

I’ve tried to enter the gmail but I don’t know my password ***** when I created it

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I had to create a new gmail but I want to use my original gmail on

Submitted: 6 months ago.Category: Email
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Answered in 3 minutes by:
1/3/2018
Email technician: Chris L., Support Specialist replied 6 months ago
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,765
Experience: Certified Email Expert with over 10 years experience.
Verified

Hello my name is ***** ***** I will be happy to assist you. When you try and reset your password ***** point are you getting stuck on? Do you have a phone number tied to the account you need access to?

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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