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My account seems to be frozen. I am unable to like, comment,
My account seems to be frozen. I am unable to like, comment, offer or purchase any thing regardless of the seller or item. Is my account frozen for some reason? … read more
bbao
bbao
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I can't get to My Portfolio the last couple of days. I log
I can't get to My Portfolio the last couple of days. I log in and the information is gone. What happened? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I am trying to sign in on my computer (no problems with my
I am trying to sign in on my computer (no problems with my phone account) and AOL refuses to recognize my email address ***@******.*** Have had this address since 1999 I think. What is the deal? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
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How do I get into my computer there's a password on it and I
Hi, How do I get into my computer there's a password ***** it and I have forgotten it and I am currently signed on as guest. … read more
Dustin
Dustin
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I have a gmail account. I recently changed my password, but
I have a gmail account. I recently changed my password, but for some reason I am unable to access my gmail. … read more
Richard
Richard
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IT Manager, Consultant
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I have been hacked. Password changed and when I try to sign
I have been hacked. Password ***** and when I try to sign on I am not being recognized. … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,015 satisfied customers
I can't sign in. Used my password and keeps telling me it's
I can't sign in. Used my password ***** keeps telling me it's wrong. When I put in my phone number that says it's wrong. Had this account for about 20 years what's up … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
Since yesterday friends have told me that when I send them
Since yesterday friends have told me that when I send them an email it looks different. When they try to reply they see three dots and in some cases a purple circle. In order to reply to my email they… read more
Expert
Expert
Computer Science
8 satisfied customers
I need to update my account with my new cell number so that
I need to update my account with my new cell number so that aol will recognize my account so I can change my password.… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
Since installing AOL 9.7 I am unable to access my address
Since installing AOL 9.7 I am unable to access my address book. Addresses exist and come up as suggestions when I begin to type in address. Very frustrated. I unistalled 9.7 and reinstalled with the s… read more
Martin
Martin
Network Engineering Diploma
1,656 satisfied customers
reason, the system does not recognize me; my password,
For some reason, the system does not recognize me; my password, my user name (says it's taken. Yeah, me!), everything ... Then it tells me my email address is not recognized or doesn't exist. I've got… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
Is aol experiencing a server problem now? I cannot send or
Is aol experiencing a server problem now? I cannot send or receive emails on computer or phone for no apparent reason.… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I cannot get into my aol account and no one would come on line
I cannot get into my aol account and no one would come on line to speak to me. I am convinced someone has hacked my account--probably overseas. HELP!!… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,155 satisfied customers
I have been having trouble with signing-in to AOL for quite
I have been having trouble with signing-in to AOL for quite some time. I have been FORCED to change my password ***** every time I try. Then, nwhen I change the damn thing; you all refuse me entry. I … read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
My access to my M4aygrm account is being blocked. I cant
My access to my M4aygrm account is being blocked. I can't identify the issue....did someone manage to take it over?… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
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Ive had the same user name since I started with AOL (some
I've had the same user name since I started with AOL (some 17 years ago). It seems that the user name is XXXXX XXXXX authenticated, I tried to use keyword to find and change emoticons. Forbidden came … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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I get my e-mail on Yahoo.com but recently I cant seem ot get
I get my e-mail on Yahoo.com but recently I can't seem ot get my e-mail. What am I doing wrong?… read more
assistyounow
assistyounow
164 satisfied customers
I e Am unable to sign in my email acct. It keeps telling me
I e Am unable to sign in my email acct. It keeps telling me I am using the wrong password. I have tried over and over. I know I have the right password. Can you help with this problem… read more
Cory
Cory
Vocational, Technical or Trade Scho
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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