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I use outlook for my email and I have not been able to

Customer Question
I use outlook for...

I use outlook for my email and I have not been able to receive any emails I have a message at the bottom that their is an error.

Technician's Assistant: How's your internet connection? Are you checking Outlook from a browser or a mail client (e.g. Outlook)?

I am connected to the internet via a browser. My wifes unit is working fine. I can send but can't receive..

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I have a system set up with Geeksquad to prevent that.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just want to receive messages.

Submitted: 6 months ago.Category: Email
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Answered in 5 minutes by:
1/3/2018
Email technician: Kamil Anwar, Exchange & Email Consultant replied 6 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 6,974
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Email technician: Kamil Anwar, Exchange & Email Consultant replied 6 months ago

Who is your e-mail with and what is the exact error?

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Category: Email
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Computer Support Specialist

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8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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