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I was on the phone last night for 45 minutes and the person…

Customer Question
I was on the...

I was on the phone last night for 45 minutes and the person could not help me! She tried to transfer me to a "specialist" in email, but none were available. I am having problems sending emails, and I need help now a "specialist" please so I don't have to repeat everything twice!

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Safari

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Through my computer

Technician's Assistant: What troubleshooting have you tried?

She checked all my settings last night and everything looked okay, but some of my emails were still not going through, like iCloud

Submitted: 6 months ago.Category: Email
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Answered in 37 minutes by:
1/3/2018
Email technician: Bryan, Computer Support Specialist replied 6 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 6 months ago

When (timewise) did you first start having this issue with sending emails?

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Category: Email
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