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I cannot access my llamas20fancycreek account to get my new…

Customer Question
I cannot access my...

I cannot access my llamas20fancycreek account to get my new messages. There is a dialog box that tells me to reset my password. I have done that and still I cannot receive emails. Help, please.

Technician's Assistant: Are you logged into your email account on any other devices?

No.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I believe there are security questions. I have not been asked those questions. I could give a phone number... landline... to reset pw.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not that I can think of. Thanks.

Submitted: 6 months ago.Category: Email
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Answered in 3 minutes by:
1/3/2018
Email technician: John, Email Support Specialist replied 6 months ago
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 5,924
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.
Verified

Hello and welcome to Justanswer.com site. My name is ***** ***** I will try my best to help you.

On which email service are facing this issue and how do access this email account is it using web browser like Chrome,Firefox or using email application like Microsoft outlook,Mozilla Thunderbird ?

Are you accessing this email on a windows or mac computer ?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Email technician: John, Email Support Specialist replied 6 months ago

Please answer my above questions so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

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Email technician: John, Email Support Specialist replied 6 months ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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