Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

My phone was stole and I change my password on 12/30/2017…

Customer Question
Thank you, ***** *****...

Thank you, ***** ***** was stole and I change my password ***** 12/30/2017 but I forget what password *****'m used , and each time I try to log in is asking me for the google account but I don't know what I'm used because I was having another account with my previous business , now I need to recover the***@******.***

Technician's Assistant: Are you logged into your email account on any other devices?

Yes,I got another phone and I was used another computer to change the password

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have the phone number but when I got the code is asking me for the password *****

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Is another gmail account for the previous business I need to deleted that one because each time I try to log in that account is there with the information I remember

Submitted: 6 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 3 minutes by:
1/3/2018
Email technician: Sandy, Computer Specialist replied 6 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,883
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 6 months ago

Please type your contact number(landline or mobile). I will call you directly and help you with this.

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 6 months ago

Okay, I am calling you now. Thank you.

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 6 months ago

It is saying invalid phone number. Please type in correct number.

Ask Your Own Email Question
Customer reply replied 6 months ago
1***-***-****
Email technician: Sandy, Computer Specialist replied 6 months ago

okay.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Cannot recover account messages being sent for verification
cannot recover account messages being sent for verification to my email i am confirming verification numbers and I still cannot recover my locked gmail account HELP!! It is urgent I get in to my email… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,316 satisfied customers
Can't log in to gmail account due to not remembering
can't log in to gmail account due to not remembering password … read more
Fran
Fran
IT Consultant
Associate Degree
203 satisfied customers
I have locked myself out of google gmail by not remembering
I have locked myself out of google gmail by not remembering my password. i have changed it so many times that i cannot get in … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
134 satisfied customers
Pearl, My son was visiting a week ago. He checked his email
Hi, Pearl, My son was visiting a week ago. He checked his email from my computer. I could not remember my email password ***** I tried to get back to it. I had not updated my recovery settings. I rece… read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
134 satisfied customers
EMAIL FOR UBER IS tried my pass word .verification code they
HI MY NAME IS***** .EMAIL FOR UBER IS***@******.*** tried my pass word .verification code they both not letting me in.i sign up some time ago but always having problem. … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
134 satisfied customers
It's not my computer. I can't log into several of my gmail
Hi, it's not my computer. I can't log into several of my gmail accounts because i forgot my passwords.I changed my phone number recently and … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
134 satisfied customers
Forgot password on my Gmail account. Lost or forgot password
Forgot password ***** my Gmail account JA: Are you logged into your Gmail account on any other devices? Customer: No JA: Do you have security questions or a phone number on file to help reset your pas… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I cant get in to my google spreadsheets.i don't know my
I cant get in to my google spreadsheets.i don't know my password.my email is open on my doc but i cant open sheets. i went thru all the steps of trying to change password ***** they said they will ans… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Made the mistake of forgetting my password to one of my
Made the mistake of forgetting my password ***** one of my gmail accounts and it won't allow me to reset it because it 'cannot prove that it belongs to me' … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Someone stole my gmail account name and now has it
someone stole my gmail account name and now has it associated with another email. I cannot get on my email account***@******.*** because gmail states it does not recognize it with my name Melanie Bale… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have just had some new things installed to give me
I have just had some new things installed to give me unlimited broadband and modem etc has been upgraded now my gmail address is asking for my password. I don't know it my email is***@******.*** … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I can not get into my gmail account. It wanted me to open a
I can not get into my gmail account. It wanted me to open a new account and I could not find out how to get to my old account. I ended opening a new account which I DO NOT want. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Having trouble signing on to my gmail account. Won't accept
Having trouble signing on to my gmail account. Won't accept my password. They send a code to an email I no longer have and do not have access to. Richard … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I recently find out my email was stolen by someone. I tried
I recently find out my email was stolen by someone … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I was a victim of big identity theft- they block stole my
hello , i was a victim of big identity theft- they block stole my yahoo account which I was able to get back with the help of yahoo agent. Now I cannot get into my google gmail-- please help- i have b… read more
Sandy
Sandy
Computer Specialist
6,883 satisfied customers
My boyfriend was diagnosed with dementia and also had a
My boyfriend was diagnosed with dementia and also had a stroke. He wants to recover his old email, but I am unable to help him. I am his girlfriend Corrie King and my email is***@******.***. Please em… read more
Jess M.
Jess M.
Computer Support Specialist
2,556 satisfied customers
Ha. need password recovery to gmail accounts used solely for
ha. need password ***** to gmail accounts used solely for googlePlay game accounts. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My Hotmail account has been blocked and it is urgent that I
My Hotmail account has been blocked and it is urgent that I gain access to hundreds of my stored e-mails - what do I do?… read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x