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My phone was stole and I change my password on 12/30/2017…

Customer Question
Thank you, ***** *****...

Thank you, ***** ***** was stole and I change my password ***** 12/30/2017 but I forget what password *****'m used , and each time I try to log in is asking me for the google account but I don't know what I'm used because I was having another account with my previous business , now I need to recover the***@******.***

Technician's Assistant: Are you logged into your email account on any other devices?

Yes,I got another phone and I was used another computer to change the password

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have the phone number but when I got the code is asking me for the password *****

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Is another gmail account for the previous business I need to deleted that one because each time I try to log in that account is there with the information I remember

Submitted: 3 months ago.Category: Email
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Answered in 3 minutes by:
1/3/2018
Email technician: Sandy, Computer Specialist replied 3 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,696
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
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Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Email technician: Sandy, Computer Specialist replied 3 months ago

Please type your contact number(landline or mobile). I will call you directly and help you with this.

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Email technician: Sandy, Computer Specialist replied 3 months ago

Okay, I am calling you now. Thank you.

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Email technician: Sandy, Computer Specialist replied 3 months ago

It is saying invalid phone number. Please type in correct number.

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Customer reply replied 3 months ago
1***-***-****
Email technician: Sandy, Computer Specialist replied 3 months ago

okay.

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
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Experience: Computer Software Support Specialist for more than 10 years

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