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Cannot get into my e-mail account. have a new phone number…

Customer Question
Cannot get into my...

Cannot get into my e-mail account. have a new phone number(###) ###-#### need to get into my account

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

The phone # is new. it keeps asking me the last password. I don't remember it. just want to access my own information. getting annoyed

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No thank you

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
1/3/2018
Email technician: Kris Rodgers, IT Manager replied 7 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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