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Iam trying to get my email to open to test it for an email…

Customer Question
Iam trying to get...

Iam trying to get my email to open to test it for an email Iam sending

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

Do not know what to use

Technician's Assistant: The Email Technician will be able to walk you through that. Anything else you want the Email Expert to know before I connect you?

No thanks

Submitted: 6 months ago.Category: Email
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Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 16 minutes by:
1/2/2018
Email technician: Chris L., Support Specialist replied 6 months ago
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,765
Experience: Certified Email Expert with over 10 years experience.
Verified

Hello my name is ***** ***** I will be happy to assist you. Sorry for the delay in reply. What problem are you having when you try and log into your email?

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Customer reply replied 6 months ago
I am trying to open a document that I have downloaded to send in an email. It will not open so I cannot send it to Texas this way.
Email technician: Chris L., Support Specialist replied 6 months ago

So is the issue with the document or your email?

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Customer reply replied 6 months ago
my document
Email technician: Chris L., Support Specialist replied 6 months ago

What type of document is it? What I mean is what program was it created in?

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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