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I haven't used my gmail for some time mainly because I

Customer Question
I haven't used my...

I haven't used my gmail for some time mainly because I couldn't access the account because of forgotten password.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No. I can not log into my Gmail account because of forgotten password

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I don't know but my phone numbers are(###) ###-####and(###) ###-####

Submitted: 6 months ago.Category: Email
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Answered in 5 minutes by:
1/2/2018
Email technician: Aparna Indresh,
 replied 6 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Aparna Indresh,
 replied 6 months ago

May I know since how long you haven't accessed your Gmail account?

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Customer reply replied 6 months ago
maybe one year. Generally I don't do gmail
Customer reply replied 6 months ago
can you help me for the $5.00?
Email technician: Aparna Indresh,
 replied 6 months ago

I understand your concern please check this When an Inactive Gmail Account Expired
Per the Gmail Program Policies (since revised), a Gmail account was deleted by Google and the username became unavailable after nine months of inactivity.

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Customer reply replied 6 months ago
Is there any way I can reset my password ***** of cost?
Email technician: Aparna Indresh,
 replied 6 months ago

Sorry for the inconvenience caused but Justanswer is a paid service and also as you told you haven't accessed your account for past one year so in this case your account may be deleted by google and you will not be able to access it.

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Customer reply replied 6 months ago
The account is still active as far as I know. I can still get into the account but without the password ***** can not log in. If you can not help be do so, I guess that's okay. Thanks anyway.
Email technician: Aparna Indresh,
 replied 6 months ago

If you could provide me your Gmail Address then i can check for the password ***** options from my side?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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