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Ordered a chromebook cascabel llama cover for my

Customer Question
Ordered a chromebook cascabel...

Ordered a chromebook cascabel llama cover for my granddaughter on 12/12/2017. Cover price was charged to my Visa, but have yet to receive the merchandise. After at least 4 or 5 support emails, I do not have an answer as to when, if at all, I will receive this llama case that was to be a Xmas gift.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail I want to speak to a live person on my home phone right now,

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Customer:(###) ###-####

Technician's Assistant: What troubleshooting have you tried?

Email support, but NO ANSWERS to my query

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

NO, JUST WANT A LIVE PERSON ON MY HOME PHONE(###) ###-####

Submitted: 6 months ago.Category: Email
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Answered in 1 minute by:
1/2/2018
Email technician: Josh, Computer Enthusiast replied 6 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,963
Experience: Email expert with over 5 years experience
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 6 months ago
Cancel this order, I am dealing with your company by mistake
Customer reply replied 6 months ago
Cancel
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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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