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I am trying to download the Uber app but when I go to create…

Customer Question
I am trying to...

I am trying to download the Uber app but when I go to create my Apple account with Password ***** is telling me I already have one associated with my email. If I ever did I don't recall and don't recall my password. How can I reset my Apple ID?

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No because as I was establishing my Apple ID account for Uber I was providing that information which was declined because again it believes I already have an Apple ID account.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Its more about getting my Apple ID account created or reestablished so I can begin downloading apps.

Submitted: 8 months ago.Category: Email
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Answered in 2 minutes by:
1/2/2018
Email technician: bbao, IT Consultant replied 8 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 2,165
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Whats email address for your Apple ID please?

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Email technician: bbao, IT Consultant replied 8 months ago

Please click HERE to reset your Apple ID, give your email address and then check AOL mailbox for the verification code.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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