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I have a problem access my yahoo uk email address. I have…

Customer Question
I have a problem...

I have a problem access my yahoo uk email address

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

I have tried two devices, but still cant get it

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have put all the securities phone, email recover, but still cant access. I'm completely stress now

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

The weird things i can see the yahoo email via my Iphone well my yahoo email is still active from my Iphone

Submitted: 8 months ago.Category: Email
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Answered in 46 minutes by:
1/2/2018
Email technician: Jess M., Computer Support Specialist replied 8 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. Was this email account created in the UK when you stayed in the UK?
  3. Do you still remember the password ***** your Yahoo email?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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