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I'm using gmail IMAP on macmail on a mac book, as well as…

Customer Question
I'm using gmail IMAP...

I'm using gmail IMAP on macmail on a mac book, as well as iphone and ipad. Just recently many of my mails received into the inbox folder on the device started to generate a sent mail with no content to strange addresses some including the word bounce. I then have to delete these sent messages from the sent folder. I also have noticed that when I move mails from my inbox folder and sent mail folder to local folders on the macbook, they reappear again in the inbox and sent mail folders. I have tried checking the settings on the gmail account on gmail.com but can find nothing obviously wrong. I also used to receive a lot of junk mail which has now largely stopped. This makes me think the filter settings have somehow been changed, but I cannot see this on the settings. Appreciate your help in sorting this annoying problem out. Thanks.

Technician's Assistant: How's your internet connection? Are you checking Gmail from a browser or a mail client (e.g. Outlook)?

Please read my message ! I normally use macmail on my macbook or on an iphone or ipad. I only use the Gmail app when I have to , and also go to the account on Gmail.com when I need to, but not normally. PLease read my initial description of the problem !

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I am not being blocked from receiving mail.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

NO, I've described the problem in full in my first msg !

Submitted: 6 months ago.Category: Email
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Answered in 1 minute by:
1/2/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,797
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Hello, this is Bing to help, please let me review your question. Thanks.

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Email technician: bbao, IT Consultant replied 6 months ago

> a sent mail with no content to strange addresses some including the word bounce.

Can you please upload a screenshot showing what it looks like? Thanks.

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