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My mail page was changed, I didn't ask for that change, and…

Customer Question
Hello Andy, My mail...

Hello Andy, My mail page was changed, I didn't ask for that change, and my problem is that with the change, my agenda disappeared. I need it urgently

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

On a laptop

Technician's Assistant: What troubleshooting have you tried?

I have tried all, but the subject AGENDA, which is my problem, doesn't appear

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Maybe they need to know my account name, ?

Submitted: 6 months ago.Category: Email
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Answered in 3 minutes by:
1/2/2018
Email technician: John, Email Support Specialist replied 6 months ago
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 5,924
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.
Verified

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment to review your question.

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Customer reply replied 6 months ago
I want my mail page the way it was before, which includes my access to my agenda
Email technician: John, Email Support Specialist replied 6 months ago

I am not clear of the issue you are facing in yahoo so could you please explain the issue in detail also are you accessing this yahoo mail using web browser (Chrome,Firefox ) or email application like Outlook,Mozilla Thunderbird )

Are you using windows or mac computer ?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Customer reply replied 6 months ago
Do you mean that the answer to my question will cost me 166
Email technician: John, Email Support Specialist replied 6 months ago

Sir/Ma'am this is justanswer which is a paid and independent Q&A and Tech support providing site. We do not have any tie up with any companies but we can also help you fix the issue you are facing. We have been online for more than 10 years and we have A+ rating from Better Business Bureau which you can check using this link https://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403#bbbseal Please let me know whether you wish to continue with our tech support or not.

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Customer reply replied 6 months ago
I want to know if the support you are giving me will cost me money?
Email technician: John, Email Support Specialist replied 6 months ago

I do not have any control over billing or charge but i believe its 47$ for this question.If you have any further billing/charges related issues please contact customer service.

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Customer reply replied 6 months ago
My mail page was changed, Yahoo changed it, and my agenda, which I have used for more than 20 years doesn't appear any more, so I don't have access to my agenda. I just want my mail page the way it was before Yahoo changed it, so I can continue using my agenda. VERY IMPORTANT FOR ME
Customer reply replied 6 months ago
I don't understand why I have to pay for a change Yahoo did, I didn't ask for it
Email technician: John, Email Support Specialist replied 6 months ago

Like i mentioned above this is not yahoo this is justanswer support.yahoo doesn't have a live support do you want me request customer service to contact you and clarify the question payment issues.

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Customer reply replied 6 months ago
How can I get to a Yahoo service person? They should be responsible for the changes they made to my mail
Email technician: John, Email Support Specialist replied 6 months ago

As far as i know yahoo doesn't have a support option.Do you wish to continue in justanswer support or close this question?

Please let me know.

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