Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I just bought a # 5 new.but it says I have no hotmail.But I…

Customer Question
I just bought a...

I just bought a # 5 new.but it says I have no hotmail.But I do have 50 of them.I am old and need help

Technician's Assistant: How do you usually access Hotmail? On a phone or tablet, or through a web browser?

On my laptop

Technician's Assistant: What troubleshooting have you tried?

I do not know what to do .it says no mail

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No that is it

Submitted: 6 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 hours by:
1/2/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,819
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> I just bought a # 5 new.but it says I have no hotmail.But I do have 50 of them

What do you mean by "#5"?

You mean you have 50 Hotmail addresses? Amazing. :)

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Google has a wrong unverifiable official e-mail account for
google has a wrong unverifiable official e-mail account for me. However I am receiving my emails on my correct e-mail address. I can not make a correction because the e-mail account/address Google has… read more
Harry
Harry
2,046 satisfied customers
Google turned it off until I can veriiy that I am I have
google turned it off until I can veriiy that I am***@******.*** I have tried for several days and every thing they sent me in numbers did not work. I recieved 6 diget numbers and they say I need 8. We… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I am trying to connect my husband's phone to his hotmail
I am trying to connect my husband's phone to his hotmail account. it needs a consent signed and cannot figure out how to do this. … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
Just bought DriveSmart 50. On my PC, before Garmin Express
Just bought DriveSmart 50. On my PC, before Garmin Express searches for my device it says the device should be fully charged. I've had it plugged into my PC for a while, but all I see on the battery i… read more
Mike Taylor
Mike Taylor
44 satisfied customers
I bought a new computer at x-mas time. And I set up my
I wanted the password ***** be this word and thats what shows up when I sign on and not my e-mail… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I recently purchased outlook for my personal laptop - Lenovo
hi - i recently purchased outlook for my personal laptop - Lenovo with ms - the calendar won't synch with the outlook app i downloaded on my samsung android - tried resetting and tried deleting and re… read more
bbao
bbao
IT Consultant
1,819 satisfied customers
My phone recently broke. I was issued a new one. I had a
My phone recently broke. I was issued a new one. I had a backup gmail account so just in case I needed to transfer all my info to new phone. I have not used my gmail account so I don't remember what i… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I just bought a new HP laptop and am setting it up. Using
I just bought a new HP laptop and am setting it up. Using the HP assistant. I unfortunately don't remember my outlook mail account password ********@******.***. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I am starting to hate my new IPhone. I have an email address
I am starting to hate my new IPhone. I have an email address that I have had for 12 years and Apple will not accept and tells me that I cannot use it because it is being used. It is being used by me..… read more
bbao
bbao
IT Consultant
1,819 satisfied customers
My queue says I have a number of new emails, but when I open
My queue says I have a number of new emails, but when I open my inbox, there are always less email than the stated number … read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
I cannot receive any message since July 10, 2017. I deleted
I cannot receive any message since July 10, 2017. I deleted much old emails and junk mails already, but still can not receive new emails from July 10. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
997 satisfied customers
I got a problem because I got different account names but
I got a problem because I got different account names but the same E-mail and bought credit to call out Colombia and I can't do it. Could you please help to me … read more
bbao
bbao
IT Consultant
1,819 satisfied customers
I can't send messages out. I have a group e-mail that I have
I can't send messages out. I have a group e-mail that I have tried sending many times. … read more
Jess M.
Jess M.
Computer Support Specialist
2,556 satisfied customers
My e-mail suddenly stopped receiving e-mails. It is stating
My e-mail suddenly stopped receiving e-mails. It is stating "sign in failed" but when I try to put in my password ***** says "temporary authentication failed". I didn't do anything differently...it ju… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I am having problems getting my hotmail on my iPad. This never
I am having problems getting my hotmail on my iPad. This never used to be a problem before… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I get e-mails on my desk top, but I lost the ability to get
I get e-mails on my desk top, but I lost the ability to get e-mails on my I phone and Lap top. Please help… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I downloaded windows 8 yesterday morning and spent the rest
I downloaded windows 8 yesterday morning and spent the rest of the day trying to recover my email files and years of stored emails located in folders in my outlook express mail box. I can't even get b… read more
James K.
James K.
Consultant
1,585 satisfied customers
Question. Just got a Lenovo laptop with windows 8. I set up
Long question. Just got a Lenovo laptop with windows 8. I set up a Microsoft account through Hotmail. When I went to add another e-mail address using Mozilla thunderbird I entered my Microsoft account… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x