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My wife's name is Patty. On all my devices, when I send an…

Customer Question
My Name is***** wife's...

My Name is***** wife's name is***** all my devices, when I send an email message it goes out as Patty. How can I change it to go out as from Ollie and Patty

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

All, Cell phone, tablet, computers.

Technician's Assistant: What troubleshooting have you tried?

I don't know where to start.

Submitted: 1 month ago.Category: Email
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Answered in 9 minutes by:
1/1/2018
Email technician: Bryan, Computer Support Specialist replied 1 month ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 12,826
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 1 month ago

Please open up Gmail on a computer first, then click on the gear icon at the top-right corner of the email page and click "Settings."

Next, click "Accounts and Import" at the top; next to "Send mail as", what name is listed?

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Customer reply replied 1 month ago
Cannot find the gear icon.
Customer reply replied 1 month ago
I do not want you to connect remotely.
Email technician: Bryan, Computer Support Specialist replied 1 month ago

Okay.

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Customer reply replied 1 month ago
NO.
Email technician: Bryan, Computer Support Specialist replied 1 month ago

Ok, bye.

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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