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My old gmail account is. Since i got a new comp. and another…

Customer Question
Hello. My old gmail...

Hello. My old gmail account is***@******.***. Since i got a new comp. and another gmail account, I am unable to log in to geo svcs email----it will not let me log in to that account.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

Please advise?

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just need to be able to log in to geosvcs

Submitted: 7 months ago.Category: Email
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Answered in 2 minutes by:
1/1/2018
Email technician: Jess M., Computer Support Specialist replied 7 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. Are you still able to access the geo email account in your OLD computer?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Customer reply replied 7 months ago
I am not logged in to any other gmail
my confirmation phone is(###) ###-####
Email technician: Jess M., Computer Support Specialist replied 7 months ago

Thank you for writing back with that information. You mentioned that you have a new computer. I am asking if in the OLD computer, are you still able to access your geo email address?

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Jess M.
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Category: Email
Satisfied Customers: 2,556
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