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Cannot connect to my email account. Exasperated? OH YEAH.

Customer Question
Hi Pearl: cannot connect...

Hi Pearl: cannot connect to my email account. Exasperated? OH YEAH

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

YAHOO

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

I wonder what that means? The tech from Hughes installed the modem and set up whatever he set up - yesterday - problem started today

Technician's Assistant: The Email Technician will be able to walk you through that. What troubleshooting have you tried?

How many are there? I've tried at least 10 and am ready to fling this computer out into the street. Perhaps I'll release you in this chat and you can "talk" with someone with .5% of an electronic brain. Thanks anyway

Technician's Assistant: The Email Technician will be able to walk you through that. Anything else you want the Email Expert to know before I connect you?

Yes - will that person be the last to push me off this roof?

Submitted: 6 months ago.Category: Email
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Answered in 43 minutes by:
1/1/2018
Email technician: John, Email Support Specialist replied 6 months ago
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 5,924
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.
Verified

Hello and welcome to Justanswer.com site. My name is ***** ***** I will try my best to help you.

What is the exact error message you are getting when you try to access your yahoo email account ?

Are you using windows or mac computer?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Email technician: John, Email Support Specialist replied 6 months ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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