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Ever since my password had to be changed a week ago Sunday
ever since my password ***** to be changed a week ago Sunday by a hotel concierge because I had lost my plane ticket I cannot get my computer to "do right" I try to answer all the little things that d… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,048 satisfied customers
I set up a gmail account a year ago. i have moved address
I set up a gmail account a year ago. i have moved address from Texas to florida and have a new tel.no. I cannot get into m and it says " cannot verify that my account. It does not recogise the passwor… read more
Jeff Ray
Jeff Ray
Graduate of B.S. Computer Science
63 satisfied customers
Outlook. Phone. Tried to recover from a lost pass word
Tried to recover from a lost pass word google said would code if it does appear and I enter it usual comes up with nothing and says we are going to reach ur acct before recovery I have not been able to rec emails or even on page of deletes it will not let delete all at one time … read more
John Castle
John Castle
BSC in Computing Network Management and Design
771 satisfied customers
Over a week ago I thought I was changing my password for an
Over a week ago I thought I was changing my password ***** an airline account and inadvertently changed my google password. My email was/is***@******.***. I couldn't remember when I opened the account… read more
David L
David L
Bachelor's Degree
5,326 satisfied customers
I had to change my email address for apple when I moved in
HI there, I had to change my email address for apple when I moved in Oct 2014as no infrastructure and couldn't continue to use optus. Change it to gmail address but still holds optus and when I try to… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I had a email with you guys for years and left my old cell
i had a email with you guys for years and left my old cell number go when i was inside a hospital outa money etc but just the will to get better so when asked to identify it goes back to my old cell w… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,668 satisfied customers
I'm signed into Google with the "rocketmail.com" address
I'm signed into Google with the "rocketmail.com" address which was canceled during the major breach some years back. It's apparently difficult, if not impossible, to correct or update to my current em… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,668 satisfied customers
I've forgotten my password. Problem is, I've forgotten the
I've forgotten my password. Problem is, I've forgotten the password ***** my recovery email***@******.***. (Or I've mixed it up trying to recover duo mobile on my new cell phone...not certain what.) S… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,281 satisfied customers
Google forced me into their new message program and in doing
Google forced me into their new message program and in doing so I lost all of my existing current email, forced a new email address on me and thereby took away my old email address so that now no one … read more
Jason Jones
Jason Jones
AAS Information Technology
11,345 satisfied customers
My outlook stopped working. I have a pop account. one of my
My outlook stopped working. I have a pop account. one of my address goes though a 3rd party server. can't send or receive … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
I just changed my e-mail from to. because gmail requested a
I just changed my e-mail from***@******.*** to***@******.***. because gmail requested a new e-mail saying that***@******.*** was already being used. However, it was being used by me, and has been for … read more
Jason Jones
Jason Jones
AAS Information Technology
11,345 satisfied customers
Been a time gmail and Chrome user. I am 67 years old and no
been a long time gmail and Chrome user. I am 67 years old and no longer as tech savvy as I thought I was. However, three days ago my husband gave me a new Samsung phone for our anniversary (Sunday). M… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
At one time years ago, I had a google account. However, now
At one time years ago, I had a google account. However, now I have changed internet carriers and have a new email address. Therefore, trying to set up an email account with Google seems impossible.… read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
Every time I change my password with google, when I go to
every time I change my password ***** google, when I go to use it, it tells me it is not correct. I am very frustrated. Please tell me what to do. … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
My computer crashed and I got a new one. In the process I
my computer crashed and I got a new one. In the process I have lost my password ***** gmail and msn. I tried resetting however the phone number that is listed is a land line and can not receive a text… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor's Degree
1,661 satisfied customers
My password and my gmail account are not working together. I
My password ***** my gmail account are not working together. I have changed password ***** least ten times, the last time two days ago and it won't accept it. I believe the problem started when I join… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
Hello, Beginning Friday, Nov. 8th, I have not been able to
Hello, Beginning Friday, Nov. 8th, I have not been able to SEND email, either an original message or most commonly, in answering an email I received. Here is the message I keep getting in a box that p… read more
Bryan
Bryan
835 satisfied customers
I once had an SBC DSL account with an sbcglobal.net e-mail
I once had an SBC DSL account with an sbcglobal.net e-mail address. I closed that account over 3 years ago. Several of my friends and I are now getting emails with empty subject lines. I did a "block … read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,804 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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