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I like a dummy took somethings out of my computer, I've got…

Customer Question
I like a dummy...

I like a dummy took somethings out of my computer, I've got everything set back up, but I cannot remember my gmail password

Technician's Assistant: Are you logged into your Gmail account on any other devices?

I have several accounts but don't use them, I always use gmail, I like it best

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Nothing came through, my email is***@******.***

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I don't think anything else, I write most of my stuff down because I have a short term memory loss from a surgery back in 1999

Submitted: 8 months ago.Category: Email
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Answered in 2 minutes by:
1/1/2018
Email technician: Jess M., Computer Support Specialist replied 8 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. Have you tried to reset your Gmail password?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

Ask Your Own Email Question
Customer reply replied 8 months ago
I did try but couldn't get it to work before this/no
Customer reply replied 8 months ago
I don't want to buy my life away, just get my password ***** back out
Email technician: Jess M., Computer Support Specialist replied 8 months ago

Thank you for writing back. Please give me a moment to run the reset procedures for you. Please standby, information will be asked from you.

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Email technician: Jess M., Computer Support Specialist replied 8 months ago

Do you have your mobile phone where you regularly access your Gmail?

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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