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We got disconnect before i need help with my daughters gmail…

Customer Question
We got disconnect before...

We got disconnect before i need help with my daughters gmail account

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

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Technician's Assistant: What troubleshooting have you tried?

She can not access her account it was all linked to my old email and phone number.

Submitted: 7 months ago.Category: Email
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Answered in 1 hour by:
12/31/2017
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,975
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Have you ever tried recovering the account yourself from HERE?

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Customer reply replied 7 months ago
it will not work
Email technician: bbao, IT Consultant replied 7 months ago

What are recovery options for you? Text message via phone? Email via 2nd recovery? And more?

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Customer reply replied 7 months ago
Can you please call me I help out
Email technician: bbao, IT Consultant replied 7 months ago

I am can but please be aware that phone call belongs to premium services and you need to first request and pay extra for the service.

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