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The email address is using and using photos to solicit money…

Customer Question
The email address***@******.*** is...

The email address***@******.*** is using my name Christine and using photos to solicit money from men through Match.com. I use to be on the website and they stole my photos before and hacked all my accounts. Facebook is saying tomorrow is my birthday, it is NOT.!! How do I resolve this PLEASE HELP. also using a cell phone(###) ###-####I think.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

They are using Gmail, mine is Outlook or Hotmail.com.

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

I have no idea what this hacker is using on the Gmail account.

Technician's Assistant: The Email Technician will be able to walk you through that. What troubleshooting have you tried?

Tried to ping the email address

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

NO I want that bogus email shut down.

Submitted: 7 months ago.Category: Email
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Answered in 4 minutes by:
12/31/2017
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,984
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
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How did you know this email address***@******.***?

Do you know this person?

Is your phone associated with Facebook or Gmail?

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