Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Simar, and i think i've been scammed. my gmail,

Customer Question
Hi, my name is...

Hi, my name is ***** ***** and i think i've been scammed. my gmail,***@******.*** (which i forgot the password *****) has been hacked via telephone #!!! i was on a dating website, and got a text from someone claiming to be interested, but they asked me to provide a "secret code" for verification of me being a real person. i'm an idiot, i know... i friggin gave it , and now i realize i've given them access to my account! my phone # is(###) ###-####. I'm the real MCS here, if you have any way of verifying that, PLEASE HELP me!?

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No, in fact it was on my cell, as an app, and i got scared and erased it!

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I hope so

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I don't think so

Submitted: 6 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 7 minutes by:
12/31/2017
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,821
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Do you know a phone number ending with 08 is associated with your Gmail account? If yes, whats that?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I've been hacked n scammed! I need someone I can actually
I've been hacked n scammed! I need someone I can actually talk to … read more
Irina Kravchenko
Irina Kravchenko
Engineer of information networks
1 satisfied customers
I got an e-mail from msn saying they got a request to close
I got an e-mail from msn saying they got a request to close my account and in 12 hours everything will be gone from my computer that has to do with msn. Is this for real? HELP!!!! … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
I forgot my Facebook password. And I've been trying from 2
To change the password ***** get back into my Facebook account … read more
Irina Kravchenko
Irina Kravchenko
Engineer of information networks
1 satisfied customers
My yahoo email has been hacked, and the only verification
my yahoo email has been hacked, and the only verification key they will send is to a gmail acct that is similar to one I own, but slightly different - verification was set up for my cell phone,, but h… read more
Domijones Manalo
Domijones Manalo
B. S. in Computer Technology
27 satisfied customers
Google stop periodically throughout the day//: receiving
Google stop periodically throughout the day//: receiving numerous pings from Twitter account//: numerous pings from my followers on my Twitter account//: it appears Twitter has hijacked my Android pho… read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
Google is suddenly asking me to register on my telephone
google is suddenly asking me to register on my telephone account after several years of service. but you reject my name as already in use then reject my newly assigned password. I noticed also that yo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I am scared to give email address that's how he's in my
I am scared to give email address that's how he's in my stuff now but I dnt you my card info for your answer I'm just worried he's going to get it please help desperate… read more
James Dwyer
James Dwyer
Senior Technical Advisor/Owner
Associate Degree
99 satisfied customers
Help my gmail account got hacked and I've had this account
Help my gmail account got hacked and I've had this account for years please help … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
43 satisfied customers
Not sure if this will be within the scope of your expertise
Not sure if this will be within the scope of your expertise but I am hoping so. Had been suspicious about some times where there was private browsing going on by my sign other. I noticed a new app cal… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Sec...let me send copy... Outlook Hotmail.com I got a
Outlook Hotmail.com I got a message that doesn't make any sense, and with all the hacking and stuff during this political season, I think it is a scam. Your mail account will be closing soon . Verify! MT Microsoft.com account teamReply| Today, 11:02 AM Microsoft.com account team (*****@******.***) Microsoft account Security alert Dear valued Customer,To continue sending and receiving messages with your email account, please Validate your Outlook account. This helps us stop automated programs from sending junk email.Warning: You will no longer send or receive emails if update responds is not gotten from you within the next 72 hours. Microsoft respects your privacy.Thanks for your help and patience!The Outlook.com TeamMicrosoft Corporation, One Microsoft Way, Redmond, WA###-##-#### USA © 2016 Microsoft Corporation. All rights reserved. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I can't recover my old password. I've tried approximately 20
I can't recover my old password. I've tried approximately 20 times now and I think google is kicking me out. My account may have been hacked as well. I need to access my old account to get my contacts… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
Is GS Tech Support ata valid Microsoft Windows Technical
Is GS Tech Support at(###) ###-####a valid Microsoft Windows Technical Support service from New Mexico?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Need to ask about an email i received that my account will
Need to ask about an email i received that my account will be deactivated within 24 hours unless I click on the below link. Is this some type of scam, or should I click on the link they provided? It c… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I logged on to google and received an alert with a safari logo
I logged on to google and received an alert with a safari logo that looked legit and said that I had been hacked and had a trojan virus. I called the number and was told that my computer had been hack… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
Why is my Yahoo account being closed? My email address is
Why is my Yahoo account being closed? My email address is *****@******.*** Please contact me at ***-***-**** immediately. This email is 15 years old and is my only email contact. I am not sure if the … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
I received a call yesterday from a XXXXX XXXXX, stating
I received a call yesterday from a XXXXX XXXXX, stating he was from Hotmail and that my computer had been hacked, is there anyway to find out if hes for real or someone out looking for access to my co… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Is Yahoo! engaging in clandestine phishing practices to glean
Is Yahoo! engaging in clandestine phishing practices to glean users active phone numbers to sell to 3rd party marketers, under the guise of supposedly stepped up security measures to protect users acc… read more
Andrew
Andrew
IS Technician/Hardware Specialist
Bachelor\u0027s Degree
139 satisfied customers
Im trying to get into my hotmail account, I forgot the password
I'm trying to get into my hotmail account, I forgot the password XXXXX my secret question answer could be about 4 different answers. I am still able to recieve some emails that come to my phone but i'… read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x