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I would like to cancel my E-Mail service contract. I have a…

Customer Question
I would like to...

I would like to cancel my E-Mail service contract. I have a 30 day trial period currently. I choose to not continue the service. Please send me an E-Mail to confirm the cancellation. Thank You

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

I recently had to switch from Verizon to AOL. Had to switch but kept my E-Mail address ***@******.***

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

On my laptop that I use as a stand alone pc. I am old and computer illiterate. Please just cancel my contract and do not change anything else.

Technician's Assistant: What troubleshooting have you tried?

Thanks

Submitted: 7 months ago.Category: Email
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Answered in 2 minutes by:
12/31/2017
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,975
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Regarding the email services to be or intended to be cancelled, which email provider are you referring to? AOL?

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Customer reply replied 7 months ago
I do not understand. I do not want the service, period.
Email technician: bbao, IT Consultant replied 7 months ago

Regarding the email services to be or intended to be cancelled, which email provider are you referring to? AOL?

> Please send me an E-Mail to confirm the cancellation.

We are not AOL. We are JustAnswer, a paid site providing professional support services with guaranteed quality. However, we don't have access to any internal AOL info, though we can help customer by giving professional suggestions.

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Customer reply replied 7 months ago
No, cancel the service and refund my $5.00 ASAP
Customer reply replied 7 months ago
Can I get a telephone number to call to speak to a rep??
Email technician: bbao, IT Consultant replied 7 months ago

Okay, I opt out now. Please consult with JustAnswer Customer Services for any billing or refund issue. They can be reached at ww2.justanswer.com/help

Happy new year and thanks for visiting JustAnswer.

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