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I cant log into it, its been a couple years and im just

Customer Question
I cant log into...

I cant log into it , its been a couple years and im just remembering the password. but i dont remember the recovery email.

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I should have security questions, but it doesnt give me an option for that

Submitted: 7 months ago.Category: Email
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Answered in 1 minute by:
12/31/2017
Email technician: Jon, Computer Support Specialist replied 7 months ago
Jon
Jon, Computer Support Specialist
Category: Email
Satisfied Customers: 807
Experience: Data Systems Analyst for a School District
Verified

Hello, my name is ***** ***** thank you for your question. I am reviewing it now and will reply again in a moment.

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Email technician: Jon, Computer Support Specialist replied 7 months ago

Yes, sometimes trying to recover passwords are very limited in options but I can check the options for you. What is the email address of the account you are trying to rest the password *****? Let me know.

Thanks.

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Email technician: Jon, Computer Support Specialist replied 7 months ago

What is the full phone number to (4**)***-_ _ 52

Let me know.

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Customer reply replied 7 months ago
i dont remember the number. its been a couple years since ive had that number.
Email technician: Jon, Computer Support Specialist replied 7 months ago

ok one moment

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Email technician: Jon, Computer Support Specialist replied 7 months ago

and do you know this full email m***************@******.***

Do you have access to this email?

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Customer reply replied 7 months ago
no, i dont remember the email either. thats my problem.. and i really need to get on this email.
Email technician: Jon, Computer Support Specialist replied 7 months ago

Yes, I am sorry without any of the info Yahoo is not going to be able to verify you. Do you at least know the numbers to

(4**)***-_ _ 52 or the email of m***************@******.*** even though you dont have access to these? If you just know the last 4 digits of the phone number it may open up another question you know the answer to.

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Customer reply replied 7 months ago
might be 9052 .. but honestly i dont remember , theres nothing else i can do ? or ou can do for security questions ?? i mean i know them answers ,
Email technician: Jon, Computer Support Specialist replied 7 months ago

Those are pretty much all the questions that google offers. If your not sure and dont have access to the phone number and you dont know the m***************@******.*** email to reset the password ***** it and try and get into that yahoo email then there is no other way unfortunately. I am sorry I know you dont want to hear that but I am just being honest with you.

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Customer reply replied 7 months ago
damn it, okay thank you for your help.
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