Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I cannot see my email account. my email is. Mediacom. My…

Customer Question
I cannot see my...

I cannot see my email account. my email is***@******.***

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Mediacom

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No. my computer crashed and they had to do a complete clean and I lost my email.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I also cannot print on my printer since this happened also.

Submitted: 6 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 3 minutes by:
12/31/2017
Email technician: Sandy, Computer Specialist replied 6 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,893
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 6 months ago

May I connect with you over secure remote session and fix/check the issue directly while you stay in front of the computer

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 6 months ago

May I connect with you over secure remote session and fix/check the issue directly while you stay in front of the computer

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 6 months ago

To connect with me over secure remote session, please follow the steps given below:

Click the link:

http://www.justanswer.com/remotedesktop/join.aspx?Session=ac3b4c8a-f592-4ca8-a0fb-061b0964f818

Scroll down on that page and click "I Agree".

Download/allow and run this program(elinsore.screenconnect) to start secure remote session.

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 6 months ago

Please type your contact number(landline or mobile). I will call you directly and help you with this.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I'm not able to log into my. Mediacom email. I forgot my.
I'm not able to log into my. Mediacom email. I forgot my. User name and need to change it and my password … read more
Moses C
Moses C
Bsc
775 satisfied customers
I have lost my icon for Mediacom webmail and cannot restore
I have lost my icon for Mediacom webmail and cannot restore it. What do I do? … read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
My e -mail has been under mediacom and they are now denying
my e -mail has been under mediacom and they are now denying access to my mail since I have changed to frontier. I need to set up my mail under frontier and I don't have a clue of how to start. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I need to change my e-mail. Also my password and username
I need to change my e-mail. Also my password ***** username Can you Help? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Can't send a scanned email from my HP printer to my hotmail
Can't send a scanned email from my HP printer to my hotmail account. Printer says "the connection to SMTP server was lost". Phil … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I need help in getting into my yahoo email...I am look out
I need help in getting into my yahoo email...I am look out because I do not have access to my account code key because my iPhone is lost...I have my ipad thank god but I cannot sign on to my yahoo acc… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,335 satisfied customers
I'm trying to find an old thunderbird email account ... how
I'm trying to find an old thunderbird email account ... how do I find it and get into it to get emails. My old laptop crashed and I wasn't able to restore any old files … read more
arsufi2002
arsufi2002
Bachelor\u0027s Degree
1,193 satisfied customers
Acct #8383660440155852. I switched from Windstream to
my name is***** #8383660440155852. I switched from Windstream to Mediacom 02/24/2017 cannot login to my Hotmail account have had since 09/1997***@******.***? … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
513 satisfied customers
Well about a month ago we had a short power outage problem
Well about a month ago we had a short power outage problem and my computer crashed. I had my email password ***** but of course it was lost and since I'd recently changed it, I cannot remember what it… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Had an computer crash and the reboot wiped out all
Had an computer crash and the reboot wiped out all passwords. Have been unable to regain the password ********@******.*** I have an alternate email account -***@******.*** if you need to contact me bu… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I have an Apple ipad and I can't send out mail. I get my
I have an Apple ipad and I can't send out mail. I get my incoming mail. I also can get Facebook anymore. I used to be able to do both of these.… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
My email screen on my IPad is blank and frozen. My counter
My email screen on my IPad is blank and frozen. My counter shows that emails are coming in but I cannot see them… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Yesterday I tried to email 55 photos from my photo gallery.
Yesterday I tried to email 55 photos from my photo gallery. My email has stopped working since then. A window tells me that it is "publishing" and a green bar shows that the task is completed. Yet, I … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Mediacom is driving me crazy. It's been months that my e-mails
Mediacom is driving me crazy. It's been months that my e-mails (coming through to Outlook) have been screwed up. Keep getting this popup from out look to verify my email and password ***** then it say… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
I need to transfer some local email folders to another email
I need to transfer some local email folders to another email - Mediacom. I am retiring and these are personal files. Our guy said to forward every message and I have thousands. Help!… read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor\u0027s Degree
1,009 satisfied customers
From my gmail account i sent a email last night that does not
From my gmail account i sent a email last night that does not show up in my sent email and did not show up at the recipient. I cannot locate it anywhere and it would take hours to recreate. I has to b… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I was working on an email in outlook and my computer "lost
I was working on an email in outlook and my computer "lost connection with the network" and when i went back in, the email was gone. It was kind of a complicated email with numbers and such and it's n… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
A mediacom person on phone had me remove pop 3, now I have
A mediacom person on phone had me remove pop 3, now I have no access to my gmail account. Please help to set up again.… read more
WebGuy101
WebGuy101
Owner
Master Certified Tech Support Pro
111 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x