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It froze. I saw deleting old emails. It started struggling…

Customer Question
I saw deleting old...

I saw deleting old emails. It started struggling with deleting then froze then crashed.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Originally gmail but for some reason it imported my gmai

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

All 3

Technician's Assistant: What troubleshooting have you tried?

None. I'm certain it's hacked.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

It imported from outlook for no reason

Submitted: 6 months ago.Category: Email
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Answered in 2 minutes by:
12/31/2017
Email technician: Moses C,
 replied 6 months ago
Moses C
Category: Email
Satisfied Customers: 951
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you with the query and question you have with us.
can you explain me a bit more about this
did you receive an unsolicited phone calls or popup message on your computer screen claiming to contact Microsoft or Google as you account or computer froze?

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Jess M.
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Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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