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I just placed an order for an IBM ribbon and it was shipped…

Customer Question
I just placed an...

I just placed an order for an IBM ribbon and it was shipped to an old address and I need to cancel that order and reorder using my current address. Can you cancel that order that was mailed to Arizona and I will reorder using the correct address. Can you cancel that order?

Technician's Assistant: How do you usually access IBM? On a phone or tablet, or through a web browser?

Through a browser. Ir was to mailed to Surprise AZ and mailed to an address that I no longer own

Technician's Assistant: What troubleshooting have you tried?

I have attempted to contact you to cancel the order

Submitted: 6 months ago.Category: Email
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Answered in 2 hours by:
12/30/2017
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,835
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
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Which online store or shopping site did you use to order the item? What's the full product name of your item? Thanks.
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Category: Email
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