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WITH IT! I HAVE THE ICON WINDOWS LIVE MAIL AND IT ALWAYS…

Customer Question
I AM FRUSTRATED WITH...

I AM FRUSTRATED WITH IT! I HAVE THE ICON WINDOWS LIVE MAIL AND IT ALWAYS WORKED BUT NOW I HAVE TO GO INTO XFINITY MAIL TO GET MY EMAILS!! HELP!

Technician's Assistant: Are you able to connect using an ethernet cable?

I AM WIRELESS I BELIEVE.

Technician's Assistant: Which lights are colored and/or blinking on your router?

I HAVE FIVE LIGHTS 2 BLINKING AND THREE SOLID

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

YES, IN TRYING TO HOOK UP MY ALEXA ECHO, IT WON' T ACCEPT MY NETWORK. HOW TO FIX THAT WHEN EVERYTHING ELSE IS OFF OF THAT?

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
12/30/2017
Email technician: Jason Jones, Computer Technician replied 7 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,501
Experience: 10+ years of work experience.
Verified

Hello,

When you attempt to open Windows Live Mail, what happens? Are you given any type of error message?

Thank you for responding.

- Jason

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Email technician: Jason Jones, Computer Technician replied 7 months ago

Please, stay on this page. Respond to me on this page.

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