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I RECEIVED A CONFIRMING E-MAIL FROM APPLE FOR A PURCHASE…

Customer Question
I RECEIVED A CONFIRMING...

I RECEIVED A CONFIRMING E-MAIL FROM APPLE FOR A PURCHASE FROM THE APP STORE FOR $50. NOT MY PURCHASE. NEED TO CALL APPLE TO CANCEL ORDER. NEED PHONE NUMBER.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

AOL

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

COMPUTER

Technician's Assistant: What troubleshooting have you tried?

NOT SURE IF IT IS A HOAX. ASKING ME TO LOGIN TO ACCOUNT AND FILL IN ALL NECESSARY PERSONAL INFO. APPLE SHOULD HAVE. WHY ASK FOR IT AGAIN?

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

HAVEN NOT USED APPLE ACCOUNT OR APP STORE FOR A LONG WHILE

Submitted: 6 months ago.Category: Email
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Answered in 6 minutes by:
12/30/2017
Email technician: Aparna Indresh,
 replied 6 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Aparna Indresh,
 replied 6 months ago

I understand your concern you need a phone number to contact Apple Support regarding your purchase from App store please contact this number 1-***-***-****.

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Aparna Indresh
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Aparna Indresh
Category: Email
Satisfied Customers: 529
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