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Email is fine with AOL; my problem is with TV. Are you the…

Customer Question
Email is fine with...

Email is fine with AOL; my problem is with TV. Are you the right person to speak with?

Technician's Assistant: How do you usually access AOL? On a phone or tablet, or through a web browser?

Web browser.

Technician's Assistant: What troubleshooting have you tried?

Since 12/18 or so, I have been unable to get picture on the living room TV. I have 3 TVs: one in Green Room, one in bedroom & one in Living room. None of the remotes work. But my biggest complaint is for the Living Rm. I have gone thru the Support process everyday this week. All agents were wonderful but I still don't have a picture on my TVs or remotes that function. Advise!

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Guess not at this moment.

Submitted: 8 months ago.Category: Email
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Answered in 27 minutes by:
12/30/2017
Email technician: bbao, IT Consultant replied 8 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 2,165
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
What's the signal source of your TVs? Cable? Netflix? Or something else?
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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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