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My phone was corrupt ...tried to restart and lost my gmail…

Customer Question
My phone was corrupt...

My phone was corrupt ...tried to restart and lost my gmail ...couldnt remember passwords etc also and most importantly i am 76 and lost in your world of teck...HELP

Technician's Assistant: Are you logged into your Gmail account on any other devices?

IT DOES NOT WORK ON MY WIFES PHONE EITHER OY MY I PAD

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

IT ASKED FOR PASSWORD ***** WE DO NOT REMEMBER

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

NO THANKS

Submitted: 7 months ago.Category: Email
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Answered in 21 minutes by:
12/30/2017
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,971
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
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Can I know your Gmail address to be recovered?
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Email technician: bbao, IT Consultant replied 7 months ago
Thanks. Do you have a phone number ending with "90"? Is it cell phone or land number?
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Category: Email
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