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My sbcglobal.net emails and contacts have all disappeared…

Customer Question
My sbcglobal.net emails and...

My sbcglobal.net emails and contacts have all disappeared except for today's (12/29)

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Not sure. Either Yahoo or AT&T. I usually log on at Yahoo Mail.

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Through a web browser

Technician's Assistant: What troubleshooting have you tried?

I've tried finding a solution on the AT&T website

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just want them to know that all of my sbcglobal.net email prior to yesterday has disappeared from my account. plus all my contacts

Submitted: 6 months ago.Category: Email
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Answered in 1 minute by:
12/29/2017
Email technician: Viet - Email Tech, Computer Support Specialist replied 6 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 40,845
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Customer reply replied 6 months ago
Windows 7
Email technician: Viet - Email Tech, Computer Support Specialist replied 6 months ago

On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:

https://tinyurl.com/y7mqkrgh
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

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Email technician: Viet - Email Tech, Computer Support Specialist replied 6 months ago

Please type at the box below, then click on the Send button below to communicate with me, so I can help; we can schedule a time. Thank you.

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