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Can't recover my password. On old phone without a sim card.
I received a new phone with no sim card. I have a phone number on file … read more
Benjie Marquez
Benjie Marquez
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Bachelor's Degree
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I got logged out of my google account and now can't get back
I got logged out of my google account and now can't get back into my Gmail. I've been using the Gmail address***@******.*** for several years but it tells me that it can't verify that address belongs … read more
David L
David L
Bachelor's Degree
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I have a samsung galaxy sky andriod phone and I got Got the
I have a samsung galaxy sky andriod phone and I got Got the gmail account i set it up with I no longer have that account and phone number I used with it to set it up with.ice all ready try to factory … read more
bbao
bbao
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I've forgotten my gmail account password and the default
i've forgotten my gmail account password ***** the default email is obsolete. i need to reset my password. … read more
Fran
Fran
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Associate Degree
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I am having problems with my email address and as a result I
I am having problems with my email address and as a result I cannot use my phone at all as this email is synced with my phone. … read more
Fran
Fran
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Associate Degree
220 satisfied customers
Google will not allow me to verify my account to buy game
Google will not allow me to verify my account to buy game pieces although I bought some a couple of days ago. I have been having to give a code to sign in for years now and cannot fix the problem. I n… read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
I can't remember my Gmail password. I'm logged in on my PS4.
I can't remember my Gmail password JA: Are you logged into your Gmail account on any other devices? Customer: I'm logged in on my PS4 JA: Do you have security questions or a phone number on file to he… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
I would like to reset my password for. If I can get it sent
I would like to reset my password ********@******.***. If I can get it sent to me @***@******.*** so I can fix it. I would appreciate it. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
I am 73 years old and not completely conversant with
I am 73 years old and not completely conversant with computer technology. I have been locked out of my Google account and can't remember any past passwords. I answer the verification questions correct… read more
Kris R
Kris R
IT Manager
Computing
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Google couldn't sign me in at. I have been able to answer
Yes I have been able to answer the security question … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
Can't remember Gmail password. I have an old phone number. I
Can't remember Gmail password JA: Are you logged into your Gmail account on any other devices? Customer: No JA: Do you have security questions or a phone number on file to help reset your password? Cu… read more
Moses C
Moses C
Bsc
958 satisfied customers
My problem is that my NZ Vodafone e-mail account is about to
My problem is that my NZ Vodafone e-mail account is about to be closed by Vodafone who will forward to my Gmail account. I have a gmail address which I've never used. The account address is stored on my smart phone and I believe this gmail account was opened for me when I bought my smart phone in March this year. For this reason I do not know the password. Google's sign-in system has defied my attempts, and those of a tech friend, to access my gmail account. All that happens is that I enter the Verification code and the next Google caption states: "Couldn't sign you in. Thanks for verifying your e-mail. Google couldn't verify that jeremythompson1956 belongs to you". This IS my gmail address. Where to from here? I'm running out of time and patience for Google. Thank you. Jeremy … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,680 satisfied customers
I bought a new Dell computer a week or so ago and found I
I bought a new Dell computer a week or so ago and found I could NOT access my primary gmail account (*****@******.***. I could not remember my password ***** google sent me a code. Unfortunately, they… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have a google account that I have not used in years. One
I have a google account that I have not used in years. One of my clients emailed me some documents that I have to open by using google. My email address is***@******.***. I cannot remember my google p… read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
97 satisfied customers
Google won't recognize my new phone number at my new
Google won't recognize my new phone number at my new location. (never had this number on another device) I have tried to update it several times over the past 6 months. My iPhone will not accept sms c… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
My mom has some email I need to respond to. She is 86 and of
My mom has some email I need to respond to. She is 86 and of course can't log in to her gmail. My sister set it up and now she has had a stroke... Email … read more
Richard Freese
Richard Freese
Computer Security Officer
BSBA
25 satisfied customers
Google account password was updated this morning without my
google account password ***** updated this morning without my knowledge. i can still login on the phone but the recovery steps are not working … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Nks for the quick reply..... I am trying to set up another
I am trying to set up another Gmail account....however reply indicates … read more
Bruce Wilner
Bruce Wilner
Master of Engineering
30 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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