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I have an old email address gmail.com set up in 2015 -;t…

Customer Question
I have an old...

I have an old email address gmail.com set up in 2015 -don;t know the month it was set up for me in april or may I think. and I don't have access to get into the account I need to get that email address deleted. can you help

Technician's Assistant: Are you logged into your Gmail account on any other devices?

Yes, my new iPad wants me to verify the email address and says that I need to enter the verification code sent to my gmail.com account

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No I don't think a phone was attached to it.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I do have a google account through my teaching position I don't want to change that or affect that .I do have the security questions I think will be the ones to get into the account, but I don't know where to start.

Submitted: 6 months ago.Category: Email
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Answered in 4 hours by:
12/29/2017
Email technician: Pete, Computer Expert replied 6 months ago
Pete
Pete, Computer Expert
Category: Email
Satisfied Customers: 20,352
Experience: CISCO certified computer and networking expert
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Email technician: Pete, Computer Expert replied 6 months ago

The only way to recover the old Google account and then delete it is by completing the online recovery form.

If your old phone number is ***** longer accessible you will need to select the option "I'm having other problems sigining in" and report the account as compromised or hacked. https://accounts.google.com/signin/recovery

Note that if you don't use the email account it will eventually be deleted by Google.

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Your satisfaction is my priority; I hope I have earned 5 stars today!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)

You can always reply back after rating me if you need any further assistance at all.

Pete.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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