Email

Need Help With Email? Ask Your Email Questions Online

Ask a Computer Expert,
Get an Answer ASAP!

Email

I can't receive email today. Connection works. I use a real…

Customer Question
I can't receive email...

I can't receive email today.

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Connection works. I use a real old version of Outlook

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Not that are new today. I have super shield from pc matic but I have had it for years.

Submitted: 1 month ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
12/29/2017
Email technician: Jason Jones, Computer Technician replied 1 month ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 17,652
Experience: 10+ years of work experience.
Verified

Hello,

Are you ready to begin working on this problem?

Ask Your Own Email Question
Email technician: Jason Jones, Computer Technician replied 1 month ago

When you attempt to receive email, what happens? Are you given any type of error message?

Ask Your Own Email Question
Customer reply replied 1 month ago
It just does nothing
Email technician: Jason Jones, Computer Technician replied 1 month ago

I am sorry to report, but it appears that your bank or credit card company is blocking the payment. You will have to contact your bank or credit card company, let them know that the payment is okay to be processed and that they need to remove the block. Once the block is removed, you may click the "Accept this Offer" button once more to accept.

Ask Your Own Email Question
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,097 satisfied customers

Computer Software Support Specialist for more than 10 years

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Chris L.

Chris L.

Support Specialist

1,518 satisfied customers

Certified Email Expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,421 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

644 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
My computer was set up today to get my e-mail on Microsoft
My computer was set up today to get my e-mail on Microsoft Edge. It is not syncing with my IPhone. I cannot get e-mail on my iPhone. Pls help me. … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,532 satisfied customers
I have an aol email address. [email protected] I was just
I have an aol email address. [email protected] I was just assigned another email address, that when i'm sent a message, it's supposed to be delivered to aol to bocaburt … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
662 satisfied customers
My office subscription has expired & trying to purchase new.
my office subscription has expired & trying to purchase new. since its expired I can get a confirmation email to continue to purchase subscription … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,532 satisfied customers
My office subscription has expired & trying to purchase new.
my office subscription has expired & trying to purchase new. since its expired I can get a confirmation email to continue to purchase subscription … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,421 satisfied customers
I have an account associated with a mailing address that I
I have an account associated with a mailing address that I no longer use or does not exist anymore. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I forgot my email password and the telephone number is a
i forgot my email password ***** the telephone number is ***** land line and I am unable to get a verification code … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My yahoo address; [email protected] and have had it for
My yahoo address;***@******.*** and have had it for years. Every since I got a new mobile phone I cannot get into my yahoo mail as Yahoo mail asks for an account key. Issue is it is asking to send it … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,532 satisfied customers
They froze my account & I want it unfrozen now please. I pay
they froze my account & I want it unfrozen now please … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,532 satisfied customers
Starting 4 days ago attached videos in my Gmail will not
Starting 4 days ago attached videos in my Gmail will not play the video portion of the attachment.. the audio portion is there. Also, at the same time, some attachments will not open with a double cli… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I do not know it asks for email and telephone number and
i do not know it asks for email and telephone number and then will not let me log on … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,532 satisfied customers
I just got my computer back from the repair shop and am
I just got my computer back from the repair shop and am trying to activate gmail account but am unable to do so. I have entered the last password ***** recall using but get nowhere. I have received 3 … read more
Josh
Josh
It Support Specialist
Associate Degree
5,145 satisfied customers
When I go to e-mail I cant access it. I have xfinity.com I
when I go to e-mail I cant access it. I have xfinity.com I think … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
662 satisfied customers
Call nt bring up my acc. Gmail. Take blet. None
Call nt bring up my***@******.*** acc JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: Gmail JA: How do you usually access Gmail? On a phone or tablet, or through a web browser?… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Can't access my email. I'm logged in to Google, which is my
I'm logged in to Google, which is my server. But, when I attempt to get my Yahoo email---nothing. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I forgot my gmail password and no longer have or remember
I forgot my gmail password ***** no longer have or remember the number associated with my gmail please help … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
Need new password for maurren47 @gmail.com. Email cannot
Need new password ***** maurren47 @gmail.com. Email cannot receive … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
473 satisfied customers
I am unable to send an email, and to dumb to know how to
I am unable to send an email, and to dumb to know how to fix! Need Help? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
Well its my phone I don't have the same phone number or
Well its my phone I don't have the same phone number or email for my recovery it let me put in my email and password ***** it says go to the web to finish but I do no what my recovery gmail an phone n… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x