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I Have a cell phone. I don't understand how to unlock my…

Customer Question
I Have a cell...

I Have a cell phone. I don't understand how to unlock my phone. the # is(###) ###-#### my Email is***@******.***, my land base # is(###) ###-#### my name is***** BEEN LOCK OUT BY GOOGLE DUE TO MY ERROR.

Technician's Assistant: When were you last able to use your phone?

I has been lock out on my phone, due to my error. I don't know how to open it. my email is***@******.***. Cell,(###) ###-#### home base #(###) ###-#### My. name is***** of Larry' s Limousine.

Technician's Assistant: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

Yes, I don,t know how it work, the phone don't help much,

Technician's Assistant: Happy to help. Want a weekly JustAnswer email to help with other issues? If so, what's your email address? And if you'd still like to talk to the Smartphone Expert, I'll connect you shortly.

[email protected], I thank.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

How do I correct the mistake I made, I am dumb about this . was given a code that reads 470573, then I get lost, thanks,

Submitted: 7 months ago.Category: Email
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Answered in 1 hour by:
12/29/2017
Email technician: Kris Rodgers, IT Manager replied 7 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Category: Email
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