Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

On November 29 I placed an order for a few items for my

Customer Question
On November 29 I...

On November 29 I placed an order for a few items for my grandson.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

I placed an order on November 29 and it still hasn’t come. My order #17412 and email is,***@******.***.

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

On a tablet

Technician's Assistant: What troubleshooting have you tried?

I sent three or four times to report this but never received an answer.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yes. If I can reach someone I’d like to change the sizes from 2XI to just XL. Thank you

Submitted: 6 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 hours by:
12/29/2017
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,856
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Which online service, shopping store or reseller are you referring to? eBay? Amazon?

Ask Your Own Email Question
Customer reply replied 6 months ago
Red Bull Records’s placed an order with Red Bull Records.
Customer reply replied 6 months ago
On 11/29 I placed an order from Red Bull Records. If you can not connect with this company than I do not feel I owe you a fee for your service.
Customer reply replied 6 months ago
Was I charged $48 dollars for not getting an answer to my question?
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I received my cup for my grandson and I love it. Still
I received my cup for my grandson and I love it. Still waiting for the one for my granddaughter so I can give them to them the same time. When do you think I will receive it thank you … read more
Harry
Harry
3 satisfied customers
I have a MAJOR problem reading my emails on my Personal
I have a MAJOR problem reading my emails on my Personal Gmail account. I have had the email account since November of 2012 and have never encountered this messy problem before. I have tried for severa… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I returned a package Nov.21st.i ordered 3 items, l returned
I returned a package Nov.21st.i ordered 3 items, l returned the watch Nov.21st. The tr# ***** ***** I have not been reimbursed for this item yet. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I purchased 2 Software packages from you but have no
I purchased 2 Software packages from you but have no registration Numbers. My Master card statement shows both were paid for on 29/10/2017. I believe you used my old email address. My new email addres… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
A message was sent to my grandson about a payment request
A message was sent to my grandson***@******.*** about a payment request being rejected by the bank. The account that he used has been closed. Please contact me about is owed and about the subscription… read more
bbao
bbao
IT Consultant
1,856 satisfied customers
Is there a way if my gmail email sent I am told was not
Is there a way if my gmail email sent I am told was not received, I could obtain a report if the mail was deleted? … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,939 satisfied customers
I lost my phone I need to talk with someon to change my
I lost my phone I need to talk with someon to change my password ***** can't get it processed because i wNts to send to phone I don't have … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
567 satisfied customers
I sent in my saliva sample mid-November and very anxious to
I sent in my saliva sample mid-November and very anxious to get the return. You seem to make it deliberately difficult to communicate. I call one 800# ***** another and get the "run around". It is now… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I went to my cart & it says 0 items. I know i ordered 2-3
i went to my cart & it says 0 items. I know i ordered 2-3 bras yesterday from my phone. Dont know if I ever went to Amazon on my laptop... … read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
I ordered a Christmas Pullover Hoodie in XL - I received one
I ordered a Christmas Pullover Hoodie in XL - I received one marked XL but would fit a child.I certainly can't wear it. … read more
david
david
Bachelor\u0027s Degree
215 satisfied customers
I have Outlook for Mac, 2011 14.7.0. I have corrupted my
I have Outlook for Mac, 2011 14.7.0. I have corrupted my password ***** Quarantine Manager. If I reset My Outlook Password, will that solve the problem?… read more
bbao
bbao
IT Consultant
1,856 satisfied customers
I have been struggling trying to add another shirt to my
I have been struggling trying to add another shirt to my order...the number of order is ZFJNJ1...Kasmiski...I need one more Heavy Cotton Ladies 5.3 Missy Fit T Shi8rt in Blackberry size XL...I have se… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
NEED expert on Outlook 365 to organize it! I want to create
NEED expert on Outlook 365 to organize it! I want to create rules based in categories color that apply to ALL of my inboxes (4 inboxes, 3 of them shared with other people) these are them: When from my… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Follow up Re: order #2012049. Approx. one week ago, I spoke
Follow up Re: order #2012049. Approx. one week ago, I spoke to someone in service dept. re: battery failure. Item was a gift for my 9 yr. old grandson and apparently he over charged the battery not be… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
Emails with my name from bogus email addresses are being sent
Emails with my name from bogus email addresses are being sent to my contacts. Four different bogus email addresses since Aug. 1 2012… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Email with certain attachments are not being received. The
Email with certain attachments are not being received. The email app is outlook 2010. Another user in the same company on the same domain network can receive the email with the attachment. I have set … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
Somebody is hacking into my gmail account. I need a detailed
Somebody is hacking into my gmail account. I need a detailed report on this hacking issue. The first hacking is happened on november 29,2011. Gmail directed me to change my password. And I did it. Yes… read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
My correspondent is sending emails to me regularly under four
My correspondent is sending emails to me regularly under four different titles but I am only receiving one title. They say they are correctly addressing the other three and that I am not opening the m… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x