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On November 29 I placed an order for a few items for my

Customer Question
On November 29 I...

On November 29 I placed an order for a few items for my grandson.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

I placed an order on November 29 and it still hasn’t come. My order #17412 and email is,***@******.***.

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

On a tablet

Technician's Assistant: What troubleshooting have you tried?

I sent three or four times to report this but never received an answer.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yes. If I can reach someone I’d like to change the sizes from 2XI to just XL. Thank you

Submitted: 1 month ago.Category: Email
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Answered in 2 hours by:
12/29/2017
Email technician: bbao, IT Consultant replied 1 month ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,059
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Which online service, shopping store or reseller are you referring to? eBay? Amazon?

Ask Your Own Email Question
Customer reply replied 1 month ago
Red Bull Records’s placed an order with Red Bull Records.
Customer reply replied 1 month ago
On 11/29 I placed an order from Red Bull Records. If you can not connect with this company than I do not feel I owe you a fee for your service.
Customer reply replied 1 month ago
Was I charged $48 dollars for not getting an answer to my question?
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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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