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I changed my email 2 years ago but microsoft still has the…

Customer Question
I changed my email...

I changed my email 2 years ago but microsoft still has the old email on my account so all updates etc go there. I can't sign in to my account as I don't have that old email any longer - what do I do?

Technician's Assistant: Are you logged into your email account on any other devices?

Which one the old one or new one?

Technician's Assistant: The Email Technician will be able to walk you through that. Do you have security questions or a phone number on file to help reset your password?

Yes

Submitted: 7 months ago.Category: Email
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Answered in 4 minutes by:
12/29/2017
Email technician: Harold Hanna, Engineer replied 7 months ago
Harold Hanna
Harold Hanna, Engineer
Category: Email
Satisfied Customers: 342
Experience: Sr System Administrator at General Dynamics
Verified

Hello how are you this evening? Which updates are you concerned about going to your old email account?

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